This Service Level Agreement (“SLA”) is between Plus UI (“Licensor”) and the user (“Licensee”). This SLA outlines the technical support services provided by Plus UI to ensure timely and effective support for any issues related to the Plus UI software and services.
No hard limit on support requests, but fair usage policies apply.
No support for issues from unauthorized software modifications, unsupported third-party integrations, or failures due to Licensee’s network or hardware.
Open an issue on Plus UI to track both bugs and feature requests.
Join our Discord Chat to ask for help and/or help others, share ideas and feedback, show the community what you are working on, and live chat with other designers and developers.
Join our community on Figma where you can connect with other designers and our team
Follow https://twitter.com/PlusUI_Official on Twitter for the latest updates and announcements about Plus UI
If you have a specific question or issue that you would like to address directly with our team, you can email us at support@plusui.com.
Send us email to find out your project’s specific requirements and we might give you an estimate of time and price if the work is straightforward and suggest alternative solutions.
This SLA is reviewed annually. Amendments require mutual agreement in writing.
Effective for the duration of the License Term, unless terminated earlier per the underlying agreement.
If you have any questions about these Terms, please contact us at support@plusui.com
